FAQ

Philadelphia Gas & Electric Truck

Philadelphia Gas & Electric
Heating & Air Conditioning FAQ

Answers To Common Questions About Our HVAC Services.

 We’re an HVAC company that has served Philadelphia and its suburbs since 1955. In that time, we’ve helped over 20,000 satisfied homeowners. 

We provide the following services:

At PGE, we’re all about honesty, integrity, and doing things right. Here are a few reasons we’re the HVAC company that people trust:

Certified Technicians: Our technicians are employees (not subcontractors) who are factory authorized, NATE certified, and OSHA certified. Every PGE tech has been with our company for at least 15 years!

Science-Based Solutions: Some companies simply eyeball your problem and guess the solution. Others try to upsell you on an expensive system that you don’t need. We utilize actual science to determine the issue and develop the proper solution.

No Sales Pressure: We’re not the kind of HVAC company that twists your arm. Just the opposite! We do what’s best for you–not what’s best for our bottom line. That’s a promise.

Better Prices: We’re a local, family-owned company. As such, we don’t have the massive overhead that corporate HVAC companies do. This means we can offer you up to 40% lower prices on products and workmanship that are superior to what the “big guys” offer.

We’re not necessarily the cheapest. We do, however, ensure you the best value for your money.

We serve all of Philadelphia and its suburbs. That includes—but is not limited to—the following areas:

Visit our Service Areas page to see more cities and towns in which we work.

Our prices align with what it takes to do your job right. No more. No less.

Unlike corporate HVAC companies, we don’t inflate our prices. In fact, we’re up to 40% less than those companies—while providing GREATER quality.

That doesn’t mean, however, that we’re going to be the cheapest. Visit one of those online job boards, and you can find guys charging cheap prices for economy-level products and installation. 

On cost alone, we can’t beat those “job board” guys. But in terms of the VALUE, we provide you with the most for your money. No question.

Absolutely not. We’re the “anti-pressure” heating and A/C company. When we come to your home, expect a relaxed conversation and honest answers. Our goal is to educate you on your issue and the right solution for your needs and budget. It’s just that simple.

Long story short: We won’t twist your arm. And we won’t exaggerate your problem to try to get you to buy a new system. For proof that we’re a company, you can trust, read some of our customer reviews. Something you’ll see over and over is how our customers appreciate the respect and courtesy we show them.

Our technicians are where we really shine. 

Our techs are employees—not subcontractors. They are factory-authorized by our manufacturer, Bryant. They are also NATE (North American Technician Excellence) and OSHA (Occupational Safety and Health Administration) certified.

Best of all, our techs are passionate and experienced. Every technician has a minimum of 15 years of service experience at our company. Our technicians have been with us for the long haul because they genuinely love what they do—helping homeowners like you.

Yes! Our financing makes it easy to afford the new heater or air conditioning system you deserve. 

We have a variety of plans for a variety of credit scores and budgets. Our most popular plan is 0% Interest For 12 Months. 

For more information, visit our Financing page. Getting pre-approved for our financing is quick, simple, and requires no obligation on your part.

That’s an excellent question. The handy Repair Or Replace questionnaire on our Repair Or Replace page is a great place to start.

The best way to know with certainty is by receiving a professional inspection from an honest company. By “honest company,” we mean one that won’t just eyeball your system, say the problem can’t be repaired, and try to sell you a new heater or air conditioner. We’re talking about a company that looks at your system from every possible angle to see if a repair is a viable option.

We’re that kind of company. If there is a way we can extend the life and performance of your current system through repairs, we find it. The only time we sell you a new system is either if A) we’ve exhausted all repair options or B) you WANT a new system. End of story.

PGE Rewards is our membership program. Benefits that PGE Rewards members receive include…

  • Yearly maintenance for both your heating and air conditioning system
  • Discounted pricing on service calls between your yearly maintenance
  • Priority “skip to the front of the line” service when you call to schedule service
  • Bonuses for referring friends and family to us

For more info, explore our PGE Rewards page.

Yes. Visit our Specials page for a look at discounts and ways you can save on our heating and air conditioning services.

The PGE Difference

Our factory-trained techs are passionate, personable, and have 15+ years at our company.

We take a science-based approach to your HVAC issue to ensure we solve the problem RIGHT.

As a locally owned business, we can offer you up to 40% lower prices than “mega” HVAC corporations.

Arm-twisting and sales tricks are forbidden. We’re all about customer education.

Our membership program provides you with exclusive discounts, perks, and priority service.