The last year has brought unprecedented challenges to our lives and businesses, and our team at Philadelphia Gas & Electric has not been unaffected
As we navigate in this dynamic and concerning the environment, we are continuing to place the health and safety of our customers, employees and the community at large at the forefront of everything we do.
FOR OUR CUSTOMERS WITH PENDING PROJECTS:
We remain open! We recognize that many of our customers have pending projects and require our services for the safety and comfort of their homes. Please be assured that even under the latest state orders regarding the closure of businesses, our HVAC business is deemed essential, and is, therefore, able to operate to complete your installations and service your equipment.
- All of our team members have been trained to uphold safe hygiene practices under the guidance of the Centers for Disease Control and Prevention.
- Our installers are equipped with the proper equipment including masks as part of regular OSHA requirements.
- We are vigilant in how we clean up in your home, and now more than ever are wiping common areas and digital devices down with single-use disinfecting wipes.
- Continuing to enforce our policy of not allowing employees who are ill or showing signs of illness to come to work or into your home.
FOR THOSE INTERESTED IN ESTIMATES FOR NEW OR UPDATED HVAC SYSTEMS:
We remain open! While we recognize that your HVAC project may not be at the forefront of your mind today, we are still open and available to discuss your needs. In the interest of the safety of our teams and the public, we are adjusting our standard in-home consultation process to be a virtual experience. If you have a computer or tablet, a phone with a camera, and 30 minutes of time to connect with one of our representatives, we are still able to provide you with a firm price and guarantee that price for 12 full months. We are also able to offer many options for financing at this time.
We appreciate your continued interest and trust in us as we navigate these challenging times together. We look forward to continuing to serve as your partner for carefree comfort, even under these difficult circumstances.
Sincerely,
Mike Toran
President
Philadelphia Gas & Electric