Reviews

Philadelphia Gas & Electric Truck

Hear From 60 Of Our Customers.
Right Here. Right Now.

Explore Our Reviews To See Why Over 20,000
Homeowners Recommend Our Services.

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“Philadelphia Gas & Electric Heating & Air Conditioning (PGE) installed a new heat pump, air handler, and thermostat in our home after our prior system died. The system they installed is amazingly quiet and efficient—it is light years ahead of our prior system.

I am glad I listened to [Owner] Mike’s recommendations, as every claim he made has proven true. I highly recommend this company. They are honest and deliver what they promise.”

Robert O.

“It’s tough to find a contractor today that covers as many bases as PGE. They are very responsive, reliable, trustworthy, and professional. To top it off, they do quality work.”

G.V.

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“The people working on my job were incredibly professional. They gave extensive guidance and information leading up to the work, and the work they did looks outstanding. Highly recommended.”

Jordan R.

“Very professional. Although I didn’t receive any services from this company yet, [Owner] Mike was very detailed in explaining the process of how they work and what I would be paying for. He went above and beyond. He even sent me some literature through email.”

Erica T.

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“This is a fantastic company with the best service people on the planet. [Owner] Mike came to my house to give me an estimate for a new heater over 25 years ago. He took the time to explain things about heaters other companies didn’t.

I was so impressed I purchased a new heater. A few years later, they installed 8 heaters in our Church, and then air conditioning. Today, Mike and I have an incredible relationship. I highly recommend this company to anyone.”

David H.

“I was a new homeowner in Philadelphia when my heating went out in the middle of the night. Panicked online searches led to PGE, who came out first thing in the morning.

[Owner] Mike patiently explained what had gone wrong, told me what should be done, and (for a very reasonable price) RESTORED heat. From then on, I had Mike service my unit every year I owned the place.

When I moved out and left my place for renters, I refused my management company’s heating company and continued to have PGE service my unit yearly. I owned my place for about 15 years, with the SAME furnace. With the one replacement part Mike installed in year one, along with his upkeep, I sold the condo with nary a complaint about the heating system. Trust PGE—they’re wonderful!”

J.C.

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“This company aims to PLEASE. They are timely, answer the phone, and communicate exactly when they will be there. I highly recommend Philadelphia Gas & Electric Heating & Air Conditioning.”

Jacqueline S.

“I was delighted with the way Philadelphia Gas & Electric does business. They invest in themselves to learn and implement all of the best business practices so that their customer experience is always top-notch.”

Madeleine M.

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“Great company to deal with. A central office member books your appointment and folks come out exactly as scheduled! Very courteous and prompt service. Won’t hesitate to use them every year for my A/C and heater tune-ups!”

Pamela S.

“Our heater broke and [Owner] Mike came out to take a look at it. He was very knowledgeable and had a real interest in making sure I understood how the heater actually worked. It made me feel included in the repair process, which I thought was really great.

Even during the quarantine, Mike made me feel at ease with him in the house. If you have issues with your HVAC, I’m confident that the PGE team will be able to get you sorted.”

Jason K.

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“[Owner] Mike was very nice and efficient. He knew exactly what he was doing as well as explained why. Very personable and professional guy. Would definitely recommend them to a friend.”

Augustin L.

“Philadelphia Gas & Electric is the best. I’ve been doing business with them for more than 25 years. They deliver wonderful service in a timely manner for a reasonable price. I highly recommend them.”

Robert K.

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“For anyone who is looking for help with their heat or air system, trust the PGE team. They’re thorough, professional, friendly, punctual, responsive, and every other adjective you want associated with someone who is going to work in your home.”

Afshin Z.

“[Owner] Mike should be a science teacher in his next life because of his ability to explain complicated concepts to someone who doesn’t know anything about water heaters or furnaces. He was patient and kind and took the time to explain everything he was doing.”

Elizabeth G.

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“I have used Philadelphia Gas & Electric to service and repair my boiler and A/C system for years. They are always very responsive and do excellent work for a reasonable price. Their encyclopedic knowledge of HVAC systems means that they can easily diagnose what is wrong and provide options to improve the performance of your system.”

Michael S.

“Fantastic service. The first time we used them was for emergency heater service. Friendly, courteous, knowledgeable. Highly recommended!”

Elisabeth D.

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“[Owner] Mike was friendly and professional. What I loved the most was how he took the time to explain everything he was checking and its purpose. (He also likes dogs who demand attention, haha!)”

Veronica B.

“Reliable and, above all, QUALITY WORK. If you use this company, you will not need anyone to come back and redo work. They are truly a company who does work that you want in your house.”

Ehren R.

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“PGE always responds quickly. They are professional and trustworthy.”

Judith P.

“Just had HVAC service provided by Philadelphia Gas & Electric. They are very professional and thorough. Highly recommended!”

George G.

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“PGE was on time, professional, and helpful. They explained the problem, fixed the issue, and gave tips so that the problem wouldn’t happen again.”

Sabra T.

“Everyone I’ve worked with at PGE has been helpful, knowledgeable, and courteous. They showed up when they said they would, took the time to explain things to me, and helped keep my air conditioning and furnace running smoothly.”

Lawrence K.

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“Quick and efficient service during these times.”

Tracy G.

“One of the things I value most is punctuality. These guys give you an arrival time, and they are there. Always professional, making sure you know what’s being done. I never feel “silly” when I ask questions or for recommendations.

For everyone, but especially for women, this is the team you want to install and service your system.”

Diana W.

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“I wouldn’t trust anyone else with my house. PGE is 100% trustworthy and provides fantastic quality.”

Eleni D.

“The company’s employees are pleasant and reliable. I had a problem with my heater during a bad snowstorm, and PGE was at the house within a few hours to fix the issue.”

Robert C.

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“I called PGE at 9:30pm because my air conditioner was not working properly—even after two failed visits from the company that installed it seven years ago. My home was 85 degrees for two days!

The techs at Philadelphia Gas & Electric immediately asked if I needed someone to come out that evening (I was impressed with that right away). I ended up waiting until the next morning. They called me first thing in the morning and took the time to troubleshoot my system over the phone first. They said that they’d be over in about an hour… and they were.

What an education I received that day! [Owner] Mike was very knowledgeable, thorough, and professional! He answered all of my questions and then some. We were FINALLY able to get relief because PGE found the problem.”

-Joanne D.

“Would never trust anyone else with our HVAC work.”

Tom S.

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“The highest level of professionalism, expertise, and integrity. The best place to purchase air conditioning.”

Mark S.

“I was impressed with everyone I met from Philadelphia Gas & Electric. [Owner] Mike is very knowledgeable and wants to make sure you have the right equipment and that your system is operating properly.

[Technicians] Scott and Luke did very nice work on the installation and answered any questions we had. They showed up on time and called to let us know they were on their way. When secondary problems arose, they were right on it to get the system back up and working. All three went out of their way to make sure we were satisfied and had everything we needed.

Will definitely recommend Phila Gas & Electric to anyone who asks.”

Steve B.

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“I have called Philadelphia Gas & Electric for various A/C and heating issues since 2012. I have always been impressed with their knowledgeable, professional, and reliable service. They answer all of my questions and always go above and beyond.

Other companies have made us wait in the heat or cold for days, but not PGE. They are a class act all the way!”

Harry F.

“Philadelphia Gas & Electric is trustworthy and the best! As a construction fraud victim, I totally lost trust in people. But working with [Owner] Mike and PGE showed me that truly honest, wonderful people exist in this world. Thank you!”

Violet J.

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“We have been using Philadelphia Gas & Electric for several years now and are always pleased with the service. They respond to phone calls quickly and can always come out, if not right away, in a reasonable timeframe.”

Amy F.

“Amazing customer service, great products, and exceptional pricing!”

Jill G.

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“PGE was prompt, knowledgeable, and polite. They did an excellent job, and we appreciated their advice to keep our system running properly.”

Jacqueline G.

“We had a furnace issue back in Mid-March that needed urgent attention. After the frustration of dealing with one of the larger corporate heating companies in the past, we decided to try a local company this time.

We contacted several companies and chose Philadelphia Gas & Electric Heating. We were very pleased with the results. They were very knowledgeable.

Luckily, the issue turned out to be not too serious, so the cost was very reasonable. The technician was more than happy to speak to me in detail about the issue and discuss things I should be doing to keep my system maintained.

I would definitely recommend PGE to anyone looking for quality service at an affordable price!”

Ryan M.

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“My heater shut off twice in one week. Also, during that week, I started to hear a loud rumbling sound.

I called PGE, left a message, and [Owner] Mike called me back within a few minutes. I described the problem and Mike asked several questions to get a sense of the issue. At his request, I texted pictures of the heater that evening, and we had another conversation about possible issues.

We set an appointment and Mike showed up at the appointed hour. I found him personable and knowledgeable. He answered all my questions and provided detailed responses concerning my HVAC system.

Mike changed the filter, checked several parts, cleaned some sediment and corrosion that was visible on some parts, and left me with a heater that has been functioning well for five days now. I am very happy with the service and would happily recommend Philadelphia Gas & Electric.”

Essence W.

“Philadelphia Gas & Electric installed a new heating system in my townhouse, and they service my five buildings. They’ve been very good. They’ve been accessible and always explain everything very well. I have been very pleased with their service.”

J. Raidman

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“I needed a new house heater for a row home in Northeast Philadelphia. The company’s owner provided a fair/honest appraisal. He was very friendly, professional, and explained in great detail what needed to be done and why.

The chimney and heater installation were completed without a hitch; my new heating system performs flawlessly!

I bumped into a pipe several days after the installation and was concerned the unit was damaged. PGE came right out on short notice, checked the pipe, assured me nothing was wrong, and installed a brace to prevent it from moving should it be bumped again. I strongly recommend PGE heating work. Five stars!”

T. Walsh

“I purchased a service contract with Philadelphia Gas & Electric through Angi. I then had a problem with my house heater kicking on when the temperature dropped. PGE responded very quickly and fixed the problem right away. They were efficient and solved the problem on the first visit.”

Steve B.

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“[Owner] Mike at Philadelphia Gas & Electric has always been available when I call for service (or if unavailable, calls back as soon as he can). I have had nothing but pleasant experiences.”

B. Williams

“My furnace was not working, and PGE came out and fixed it. They also provided recommendations to make my furnace run more efficiently.

I felt the service was so good that I now use them on an annual basis through a service contract for my furnace and A/C unit. They provide great, reliable, professional service.”

R. Aiello

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“PGE is knowledgeable, professional, reliable, and trustworthy. I was very comfortable with them in our home and feel confident in the work they do. The company is also responsive when there are problems.”

Eileen F.

“We have been using Philadelphia Gas & Electric for a few years now. They have gone above and beyond when we’ve had severe problems.

Everyone who comes out is polite, knowledgeable, and reliable. They are here whenever we need them. I truly appreciate their work and service ethic.”

Christopher A.

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“I had my heating system serviced today and am very pleased. The employees were punctual, professional, and friendly. I recommend Philadelphia Gas & Electric Heating & Air Conditioning.”

Olga D.

“PGE is friendly, neat, competent, and professional. The company was very responsive to an emergency. I’ve been very happy with their services over the years.”

Rosanne M.

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“Good, efficient, and effective service by qualified people who are also professional and polite. I have benefited for years from this good service.”

Maurice E.

“Always responsive to calls and excellent service.”

William G.

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“Quality service, dependable work, and on time.”

David H.

“[Owner] Mike did a seasonal check and maintenance on my A/C. He was very thorough and gave me lots of good advice.”

Mark T.

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“Excellent service. With our routine checks, our heating and air conditioning systems run very efficiently.”

Eileen P.

“In 1986, we had a new heater and central air installed by Philadelphia Gas & Electric Heating & Air Conditioning. Since then, we have had annual maintenance to check both every year. This company is the most reliable we have dealt with over the years.”

Carol V.

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“I had a technician from Philadelphia Gas & Electric come out to my home because my A/C was not cooling. The technician was extremely professional and competent. He quickly detected a leak in the equipment and made a repair in a very timely fashion. He got me out of a really hot situation.

I will be a lifelong customer of PGE because of the high level of service that I received.”

Michael M.

“We replaced our whole system nearly two years ago. Love their customer service, which is among the best. So happy that we chose them.”

Ivy L.

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“Fast and fixed the problem!”

Christine H.

“Honest, reliable, nice people. Tough combo to beat. Highly recommended.”

Tom S.

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“I called about my air conditioning on a sweltering day and the response time, professionalism, and work were all done expertly and over-exceeded my expectations. I would not call any other company.

Call PGE for all of your air conditioning and heating needs. You will be so glad you did.”

Debra W.

“Highly recommend Philadelphia Gas & Electric, whether you are replacing your HVAC, repairing it, or maintaining it. Very responsive and highly professional!”

Myra O.

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As always, [Owner] Mike is very informative about the Bryant system and how it works. He is patient with any questions you might have and always willing to work with the things you don’t understand. He takes his time and is through with his examination.”

Maxine B.

Part One

“I had my first encounter with [Owner] Mike over a year ago at my sister’s home (we rent to her). We thought her furnace was leaking carbon monoxide. I had three companies evaluate the issue, and PGE was one of them.

The other companies tried to sell me a new system. But when Mike came in, he told me the system was fine and the chimney was the issue. The reason I believed him and not the other two companies is because he showed me his meter readings. The other companies just looked at the system and told me I needed a new one. Mike saved me thousands of dollars that he was CORRECT and even suggested a chimney company. After we had the chimney installed, Mike came back out and tested the levels. All was normal!”

Part Two

“A year later, we needed service for our high-efficiency boiler. Not a lot of companies know how to service these kinds of boilers—including the companies the manufacturer recommended!

We had several companies come to our home. They looked at the boiler and walked right back out. I must have called 20+ companies who wouldn’t even come out.

I remembered Mike and PGE from the year before, when they looked at my sister’s furnace. I gave Mike’s company a call, hoping they could help.

Mike came to my home and wouldn’t give up until he fixed the issue. He was very determined in getting our heater to work. He went through each part of our system, diagnosed the problem, and got the system to work! All the other companies didn’t even want to try.”

If you need a reliable tech who will be very thorough, you need to call Philadelphia Gas & Electric! They know their stuff. Thank you!”

Rosemary L.

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The PGE Difference

Our factory-trained techs are passionate, personable, and have 15+ years at our company.

We take a science-based approach to your HVAC issue to ensure we solve the problem RIGHT.

As a locally owned business, we can offer you up to 40% lower prices than “mega” HVAC corporations.

Arm-twisting and sales tricks are forbidden. We’re all about customer education.

Our membership program provides you with exclusive discounts, perks, and priority service.

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