Check out below to see what our customers say about us!
At Philadelphia Gas & Electric we strive to provide the best service to our customers. You can read some of our client testimonials here:
I was impressed with everyone I met from Philadelphia Gas & Electric. Mike is very knowledgeable and wants to make sure you have the right equipment and that your system is operating properly and efficiently. Scott and Luke did very nice work on the installation and answered any questions we had. They always showed up on time and called to let us know they were on their way. When secondary problems arose, they were right on it to get the system back up and working as soon as they could. All three went out of their way to make sure we were satisfied and had everything we needed. Will definitely recommend Phila Gas & Electric to anyone who asks and they will be the first call if problems arise in the future.
We had a furnace issue back in Mid-March that needed urgent attention. After the frustration of dealing with one of the larger corporate heating companies in the past, we decided to try a local company this time. We contacted several companies & ultimately decided to go with Philadelphia Gas & Electric Heating and were very pleased with the results.
They came out same day, were very knowledgeable and luckily the issue turned out to be not too serious, so the cost was very reasonable. The technician (I think his name was Mike) was more than happy to speak to me in detail about the issue & we discussed things I should be doing to keep it maintained.
I would definitely recommend them to anyone looking for quality service at an affordable price!
My heater shut off twice in one week. Also, during that week, I started to hear a loud rumbling sound. I called PGE, left a message, and Mike called me back within a few minutes. I described the problem to and Mike asked several questions to get a sense of the issue. At his request, I texted pictures of the heater that evening, and we had another conversation about possible issues. We set an appointment and Mike showed up at the appointed hour. I found him personable and knowledgeable. He answered all my questions, and provided detailed responses concerning my heater, and HVAC systems in general. He changed the filter, checked several parts, cleaned some sediment and corrosion that was visible on some parts and left me with a heater that has been functioning well for 5 days now. I am very happy with the service and would happily recommend Philadelphia Gas and Electric to friends and family.
We have a high efficiency boiler (Weil McLain) at our home which not a lot of techs know about. Weil Mclain has a website with supposedly a list of qualified techs who work on our system and we gave them a call. We had several companies come into our home and they looked at it and walked right back out! I must of called 20+ companies who wouldn’t even come out. Well, I remembered Mike from last year when we needed help at our house so I gave his company a call hoping they could help. Mike wouldn’t give up! He was very determined in getting our heater to work. He went through each part of our system and diagnosed the problem and got the system to work! All the other companies didn’t even want to try. IF YOU NEED A RELIABLE TECH AND ONE WHO WILL BE VERY THOROUGH, YOU NEED TO CALL PHILADELPHIA GAS AND ELECTRIC! THEY KNOW THEIR STUFF! IF I COULD, I WOULD GIVE THEM 10 STARS!!! THANK YOU MIKE!”
Philadelphia Gas & Electric installed a new heating system in my townhouse, and they service my 5 buildings. They’ve been very good. They’ve been accessible and always explain everything very well. I have been very pleased with their service.
Chimney And Heater Installation
I needed a new house heater for a row home in Northeast Philadelphia. The company’s owner provided a fair/honest appraisal. He was very friendly, professional, and explained in great detail what needed to be done and why. The chimney and heater installation was completed without a hitch; my new heating system performs flawlessly! I bumped into a pipe several days after the installation and was concerned the unit was damaged. Phila. Gas & Electric came right out on short notice, checked the pipe, assured me nothing was wrong, and installed a brace to prevent it from moving, should it be bumped again. I strongly recommend this vendor for heating work. This company is 5 stars!
I purchased a service contract with Phila. Gas & Electric through Angie’s list. I then had a problem with my house heater kicking on when the temperature dropped. They responded very quickly and fixed the problem right away. They were very efficient and solved the problem in the first visit.
Mike at Philadelphia Gas & Electric has always been available when I call for service, or if not he calls back as soon as he can. I have had nothing but a pleasurable experience from Mike, as he has excellent customer service.
My furnace was not working and Phila. Gas & Electric came out and fixed it. They also provided recommendations to make my furnace run more efficiently. I felt the service was so good that I now use them on an annual basis through a service contract for my furnace and A/C unit. They provide great, reliable, professional service.
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