The Bryant Factory authorized dealers award is given to a select group of dealers who’ve met some rigorous performance standards. This exclusive clique is comprised of less than 5% of HVAC contractors nationwide. Such dealers adhere to high customer care standards and provide leadership in the sector. The award also allows them to display the Medal of Excellence logo.
What one Can Expect From a Bryant Factory Authorized Dealer
The dealers provide total client satisfaction guarantee for a wide array of services ranging from furnace installation to air conditioning repair. Their technicians are also certified by NATE (North American Technician Excellence). This means they receive regular training to acquaint themselves with top-notch HVAC practices. The client can expect factory authorized parts as well as extended guarantees and warranties for all equipment. A range of financing options for customers with approved credit is also available. The dealers are also licensed, bonded and insured to provide coverage for client safety.
100% Client Satisfaction Guarantee
The 100% satisfaction guarantee applies to the products, installation and service from the dealer. If one has any complaint, the dealer will do their best to come up with a solution for the issue. The contractor also discloses all costs in their proposal, thus making the process transparent for the clients.
What Winning the Award Involves
Becoming an authorized dealer takes a lot of work. The contractor needs to adhere to the established level of quality while meeting their clients’ needs for installation and service of HVAC equipment. The dealer must also take their sales reps through a structured training program to help them know how to identify and recommend ideal solutions for their clients. EPA certification for handle warranty, prompt attendance to claims, refrigerant handling and local licensing are also mandatory. They must also possess the appropriate liability and insurance coverage.
The Bryant factory authorized program is designed with client’s needs in mind. If one is considering purchasing HVAC equipment, they can rest assured they’ll get the best solution if they opt for such a dealer. The 100% satisfaction guarantee is a demonstration to the commitment to the high level of service by such dealers. Follow us for more articles that your HVAC systems running comfortable and efficiently.